Yes. We never use stock or batch photography. Every listing on KFG Jewellers represents an individual, 1-of-1 natural gemstone housed in our Mumbai vault. The macro photographs, caliper dimensions, and 360° video shown on the product page belong to the exact stone that will be delivered to you.

Every gemstone is accompanied by an original laboratory report from internationally and nationally respected gemological institutes (such as GIA, IGI, GII, or IIGJ). Each report carries a unique identification number, exact carat weight, dimensions, species, and treatment disclosure that can be verified online on the laboratory’s official website.

Unheated / Untreated gemstones have not undergone any thermal or chemical enhancement after mining—preserving their natural internal silk and commanding the highest collector and Vedic preference. Heated gemstones have undergone traditional thermal enhancement to improve colour and clarity, an accepted trade practice. KFG discloses the exact treatment status transparently on every product page.

In Indian astrological tradition, stone weight is recommended in Ratti, while international gemological labs measure in Metric Carats (ct). 1 Standard Ratti equals approximately 0.91 Carats (or 1 Carat = 1.095 Ratti). For example, a 5.50 Ratti stone equals roughly 5.00 Carats. Every KFG listing displays both Carat and Ratti weights side by side.

Absolutely. You can click Request Video on any product card or book a 15x Live Vault Inspection with our Mumbai gemologists. Our team will share high-definition macro footage under calibrated D65 daylight so you can evaluate colour zoning, lustre, and internal inclusions with complete confidence.

Yes. Our Mumbai workshop crafts bespoke rings, pendants, and bracelets in 18K/22K Yellow Gold, White Gold, Platinum, Sterling Silver, and traditional Panchdhatu/Ashtadhatu. For astrological wearers, we design open-back pavilions so the bottom of the gemstone maintains unobstructed contact with your skin.

Unlike diamonds, coloured gemstones are valued primarily by the richness and evenness of their natural hue, absence of treatment (Unheated vs. Heated), clarity/transparency, and geological provenance (such as Ceylon, Burma, Colombia, or Zambia). A vivid, unheated Ceylon sapphire will command a significant premium over a pale or heated stone of identical weight.

Every order is dispatched from our Mumbai vault in tamper-evident luxury packaging along with its original physical lab certificate and tax invoice. All shipments are 100% transit-insured through specialized high-value logistics partners until delivered to your doorstep.

Loose, unmounted gemstones kept in their original tamper-proof seal with intact laboratory certificates are eligible for our transparent return or exchange window as detailed in our policy page. Custom-mounted jewellery is crafted to order; however, the natural gemstone itself remains eligible for KFG’s lifetime vault upgrade programme.